Manager - Technical Training

• To manage the day to day running of Fosroc India Technical Training Academy.
• Ensure this distinct Fosroc India Technical Training Academy is running as per Board authorizations, and liaise with Lawyer to ensure, all provisos for CSR are appropriately fulfilled.

Permanent

Bengaluru

Job Description

 

  • To manage the day to day running of Fosroc India Technical Training Academy.

 

  • Fosroc India Technical Training Academy to provide training for:

 

    • CSR (new artisans training to generate self-employment as part of CSR initiative).   The CSR programme is as mandated by the Company’s act.

 

    • Coordinate and implement the technical training as per calendar, for all internal Sales & Marketing employees – L1/L2 & L3 with support from Product Segment Managers, Specification Managers, and Senior Regional Sales Managers.

 

    • Coordinate and implement as per calendar, all training as required by the Applicator community – both Projects and Distribution – as structured by their classification – in Flooring, Waterproofing, Repairs/Rehabilitation, Coatings, Grouts, Sealants/Adhesives etc.

 

    • Coordinate and Implement as per calendar, required training for the Distribution Segment Sales force and Retail Distributors/their employees

 

    • Carry out special Inspection/audits of major Application contracts (Guidance > 1 crore), to ensure the application methodology and Safety Standards are being followed

 

 

  • Ensure, the Applicators so trained, are capable of executing within time and in quality, as per the application methodology guidance provided by the company

 

  • To ensure such Applicators are regularly engaged through E Mailers and/or Bi-annual/Annual meets for updates on New Product Introductions, Problem solving, TDS/MSDS updates, Equipment updates, case studies etc., and in further trainings as required to upgrade their competencies

 

  • Ensure a steady stream of applicators (Silver/Gold/Platinum) for business development efforts for the company both in Projects, Retail Distribution and Building Segment categories.

 

  • Ensure with the help of respective GM’s and RSM’s that the new employees are covered with L2 & L3 trainings within 3 to 6 months of their joining.

 

Ensure training programs are organised for Distributors and distributor’s employees to impart technical knowledge on the products and its application

Role Description

• Ensure this distinct Fosroc India Technical Training Academy is running as per Board authorisations, and liaise with Lawyer to ensure, all provisos for CSR are appropriately fulfilled.
• Update the Charter for the Academy, and the guiding principles, of certifying the new applicators, and graduating existing applicators to the next level based on competency based assessments, and Practical/theoretical curriculum.
• Liaise with GM’s, Technical Manager, PSM, and others as appropriate, in gathering all Technical Literatures, PPT – Training materials as required to draw up the curriculum for the Academy
• Ensure all Training Materials, texts/Literature, PPTs, case history, Application Video, Samples – Wet/Dry, Product Brochures, Checklists (Floor survey reports etc.) Equipment’s, Appropriate Stationery etc., are made available through own efforts, and from our existing knowledge garnered by liaising work with existing PSM/Sales resources/Technical/TDS/MSDS/Application methodologies etc.
• Liaise and network with Civil/Technical/Diploma Institutes, as well as contacts of our existing Applicators/Distributors for getting new stream of potential applicators to be trained.
• Hold these training programmes for these new applicators and based on competency assessments, graduate those that are successful as per our defined applicator criteria
• Start Training in Bangalore (Factory) and thereafter, extend to other important Metro/City including Mumbai/Pune, Delhi/NCR region, Chennai, Hyderabad, Kolkata etc.
• Keep record of all such trainings held, dates, venue, list of all new applicators, and full contact particulars
• Keep record of all expenditure in running such programmes for our new applicators, and ensure a statement of account is being kept by Finance updated for such expenditure.
• Also engage and train our existing applicators – both Projects/Retail/Building Segment specialists, to refresh their technical knowledge/competencies, and certify as authorised applicators as per our defined criteria
• Ensure for regular engagement and correspondence, a separate grouping is made for the new applicators so trained, as well as our existing applicators, and arrange to send E Mailers/Meetings once or twice a year, updating on New Products, Problem solving, Tools to be used, application methodology, Referrals/Case history etc.
• Audit large application oriented jobs (say > 1 crore in value) and make a report to Management on the appropriateness of the applicator in following our application methodology and client satisfaction
• Ensure appropriate guidance to the new applicators and existing applicators, on WHAT NEXT- Linkage to other applicators, job sites/referrals for business engagement and continuity
• Hold monthly review committee meetings involving GM’s, Technical Manager, NSM and RVP and update progress.
• Publish Monthly report of activities, and statement of accounts.
• With the help of RSM’s & PSM’s, plan and organise Level 2 & Level 3 - Technical training for all new employees of Fosroc
• Organise and conduct training for Fosroc Distributors and their teams as per predefined calendar

Key Skills and Experiences

10-15 years of Sales and Marketing experience in the Indian market, preferably CC/Construction with hands on experience in handling technical training.

Minimum 5 years at senior level 

Engineering Degree from a recognised university ( preferably Civil or Chemical).

 

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